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Keywords: Manual handling
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Journal Articles
Where is my suitcase? RFID and airline customer service
Available to Purchase
Journal:
Marketing Intelligence & Planning
Marketing Intelligence & Planning (2005) 23 (4): 382–394.
Published: 01 June 2005
... Manual handling Identification Radio equipment Customer services quality The system that any business or leisure traveller depends on to track checked‐through luggage efficiently on its way to Alexandria, Louisiana, USA, its namesake in Egypt or even the small town close to Glasgow in Scotland...
