Skip to Main Content
Keywords: Web 2.0
Close
Follow your search
Access your saved searches in your account

Would you like to receive an alert when new items match your search?
Close Modal
Sort by
Journal Articles
Marketing Intelligence & Planning (2012) 30 (7): 668–686.
Published: 19 October 2012
...Miljana Mitic; Alexandros Kapoulas Purpose The purpose of this paper is to investigate the role of Web 2.0 and social media in relationship marketing (RM) in banking. The aim is to understand why some banks resist the Web 2.0 trend, how this is aligned with their RM approaches and what...

or Create an Account

Close Modal
Close Modal