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Journal Articles

Working and staying in retail: how working conditions shape industry loyalty in the war for talent

Sophie Weidinger, Kathrin Mayr, Christoph Teller, Ernst Gittenberger

International Journal of Retail & Distribution Management 1–21.

https://doi.org/10.1108/IJRDM-08-2025-0659

Published: 22 June 2026

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Journal Articles

Channel-switching behaviour and customer deviance

Kathrin Mayr, Christoph Teller

International Journal of Retail & Distribution Management (2024) 52 (10-11): 1073–1091.

https://doi.org/10.1108/IJRDM-11-2023-0634

Published: 20 September 2024

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Journal Articles

Shopping behaviour of elderly consumers: change and stability during times of crisis

Teresa Schwendtner, Sarah Amsl, Christoph Teller, Steve Wood

International Journal of Retail & Distribution Management (2024) 52 (13): 1–15.

https://doi.org/10.1108/IJRDM-01-2023-0029

Published: 24 January 2024

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Journal Articles

Presenting products on websites – the importance of information quality criteria for online shoppers

Sarah Amsl, Iain Watson, Christoph Teller, Steve Wood

International Journal of Retail & Distribution Management (2023) 51 (9-10): 1213–1238.

https://doi.org/10.1108/IJRDM-04-2023-0266

Published: 20 July 2023

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Journal Articles

Product information failures on websites and their impact on mobile shopping behaviour

Sarah Amsl, Iain Watson, Christoph Teller, Steve Wood

International Journal of Retail & Distribution Management (2023) 51 (9-10): 1135–1157.

https://doi.org/10.1108/IJRDM-11-2022-0429

Published: 02 May 2023

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Journal Articles

Unethical customer behaviour: causes and consequences

Kathrin Mayr, Teresa Schwendtner, Christoph Teller, Ernst Gittenberger

International Journal of Retail & Distribution Management (2022) 50 (13): 200–224.

https://doi.org/10.1108/IJRDM-06-2022-0194

Published: 06 December 2022

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Journal Articles

Omnichannel retailing and post-pandemic recovery: building a research agenda

Giada Salvietti, Cristina Ziliani, Christoph Teller, Marco Ieva, Silvia Ranfagni

International Journal of Retail & Distribution Management (2022) 50 (8-9): 1156–1181.

https://doi.org/10.1108/IJRDM-10-2021-0485

Published: 28 February 2022

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Working and staying in retail: how working conditions shape industry loyalty in the war for talent

Channel-switching behaviour and customer deviance

Shopping behaviour of elderly consumers: change and stability during times of crisis

Presenting products on websites – the importance of information quality criteria for online shoppers

Product information failures on websites and their impact on mobile shopping behaviour

Unethical customer behaviour: causes and consequences

Omnichannel retailing and post-pandemic recovery: building a research agenda

Update search

Working and staying in retail: how working conditions shape industry loyalty in the war for talent

Channel-switching behaviour and customer deviance

Shopping behaviour of elderly consumers: change and stability during times of crisis

Presenting products on websites – the importance of information quality criteria for online shoppers

Product information failures on websites and their impact on mobile shopping behaviour

Unethical customer behaviour: causes and consequences

Omnichannel retailing and post-pandemic recovery: building a research agenda

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