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Suvi Nenonen
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Journal Articles
Journal of Service Theory and Practice (2020) 30 (4-5): 401–435.
Published: 24 July 2020
Book Chapter
Serial: Emerald Reach Proceedings Series
Published: 01 May 2019
10.1108/S2516-285320190000002006
EISBN: 978-1-83867-051-1
