... Library users Institute of Museum and Library Services IMLS LG-252338-OLS-22 http://dx.doi.org/10.13039/100000208 Funding: This work was supported by Institute of Museum and Library Services (No. IMLS LG-252338-OLS-22). Assessing students’ experiences and perceptions...

... respondents, which included 130 registered library users and seven members of staff, completed the questionnaires. This included the principal librarian, for whom an interview schedule was used to collect the required data. A pilot study to ensure data validity and reliability was carried out at the Kenya...

... as they connect personas to specific library spaces. While the personas appear to be universal, their interactions with each other depend on specific library amenities. A new approach for uncovering the needs of local library users is to develop and use personas. Borrowed from marketing and design, personas...

... analysis (Bauer et al., 2002, p. 99) in the following way: © Emerald Group Publishing Limited 2013 United States of America University libraries Academic staff Library users Library value Five whys Library value wheel Libraries are increasingly challenged to affirm...

... study, including focus groups with low/non‐users in order to find possible causes for the relationship that we have identified. © Emerald Group Publishing Limited 2013 United Kingdom University libraries Undergraduates Library users Usage Data Impact Demographics Recent...

... libraries Library users Surveys LibQUAL+ User surveys The respondents were asked which actions were taken as a response to the survey results. Table VI demonstrates that the majority of libraries took measures to promote their existing services better among the user community (78 per...

...@ict.tuc.gr © Emerald Group Publishing Limited 2010 Library users Customer satisfaction Strategic evaluation Strategic planning Quality management Greece MUSA method can be easily applied to our case study in library's surveys as it is a preference disaggregation model following...

... of the constituting elements of a public library service. The third challenge is the rather overwhelming introduction and proliferation of new services and the prioritising of these services. Recent research indicates a possible gap between the public library users and their perceptions of the elements constituting...

... libraries Library users Online catalogues User studies Greece Continuous improvement of services and patron satisfaction are among the main goals of most libraries. Taking into consideration this constant need for satisfied patrons, a user study was designed and implemented in the Library...

.... The data from the Lite protocol might be the most accurate representation of the views of all the library users in a given community. Originality/value This is the first time LibQUAL+® has been used in Hebrew. Here, we briefly report related results for the first use of LibQUAL+® in Hebrew. We also...

...). Library users Organizational culture Academic libraries Library management Quality assessment Croatia © Emerald Group Publishing Limited 2009 Kornelija Petr Balog can be contacted at: kpetr@ffos.hr 1. Split‐Dalmatia; 2. Šibenik‐Knin; and 3. Zadar. Three...

... experimental quality indicators and inquiry methodologies that focused on library users. This paper considers the implications of these results for digital libraries in general, and the value of a cooperative approach to the identification and evaluation of digital library users in particular. Anna Maria...

... og indikatorer (Tools and Indicators) © Emerald Group Publishing Limited 2008 --> Libraries Public libraries Library users Swedish and Danish public libraries are not facing serious economic problems at the present time, but as in all areas of the public sector...

..., or even if you think you are reasonably expert, this book is well worth the investment. © Emerald Group Publishing Limited 2007 --> Internet User studies Library users Part Two outlines setting it up from scratch, the Settings Dashboard, data filters and Analytics Goals...

... could do to improve graduate students' ability to conduct research; and if they had any further comments regarding the libraries that they wanted to add. Library users Graduates Customer satisfaction Information retrieval What is in our users' minds when we ask them to rate...

... approaches in assessing these libraries. © Emerald Group Publishing Limited 2006 Digital libraries Library users Iterative methods Performance appraisal This paper details a long‐term, evolving effort to develop meaningful evaluations for assessing digital libraries. The authors...

... journals Library users User studies Resource management I plan to look particularly at the importance of usage statistics as the foundation of any study of the impact of electronic services. A vast range of usage statistics is now available, but there are all sorts of questions about what...