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Even for a personnel specialist, the production of a person specification for a specific managerial job is a difficult task. The knowledge requirements for this task are not well structured, nor are the procedures to be followed well defined. Yet such tasks are increasingly being delegated to line managers. Describes an attempt to structure the knowledge in this non‐formal domain and then the development of a computerized knowledge‐ based system to support the non‐expert in this task.

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