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Purpose

This paper attempts to investigate the transformation in the role of the HR function in Greek firms, as a result of the use of internet and technology.

Design/methodology/approach

The paper is based on both quantitative and qualitative methodology. A survey and focus groups took place in order to meet research objectives.

Findings

This paper examines and discusses the development of e‐HR use in Greece and the reasons for adoption of e‐HR practices focusing on strategy, process and HRM issues. Findings show that e‐HR facilitates the transformation of HRM role into a more strategic one. Driving forces and critical success factors of e‐HR adoption and implementation are identified and discussed.

Research limitations/implications

Limits its usefulness to countries that experience a stage of HRM professionalisation and technological development similar to that of Greece.

Practical implications

Identifies critical success factors in e‐HR adoption as well as main problems associated with it.

Originality/value

Qualitative results provided by the focus groups give an illustrative picture of the companies presented.

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