... with perceptions about the provided CFE. Based on this, we discuss CFE (in-)congruence in relation to affective trust. Design/methodology/approach Grounded in Social Exchange Theory, we hypothesize a rising ridge asymmetric congruence model. This is tested by cubic polynomial regressions accompanied...

... of the PLS-SEM (partial least square structural equation model) approach, we analyzed a moderated mediation model in the digital platform work context. Findings Results present that both platform work remuneration and flexibility help gig platforms develop an affective trust relationship with gig workers...