Keywords: Algorithmic monitoring
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Journal Articles

Humanized algorithms matter! From enabling social exchange factors to building affective trust mechanism for facilitating gig workers’ task performance

Jianyu Chen, Min Chen
Journal: Personnel Review
Personnel Review (2025) 54 (2): 636–659.
https://doi.org/10.1108/PR-07-2024-0688
Published: 28 January 2025
..., thus encouraging them to repay the platform by performing platform tasks well. Algorithmic monitoring shows a “double-edged sword” moderating role since it weakens the indirectly positive relationship between platform work remuneration and task performance via affective trust but enhances...
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Includes: Supplementary data
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