...Robert Wapshott © Emerald Group Publishing Limited 2006 --> Human resourcing Business performance Performance management Business planning Benchmarking Paul Kearns believes that people management functions can and should make a contribution to organisations' bottom‐line...

... a system of benchmarking key EAP components. Once these objectives have been agreed jointly by the organization and the EAP provider, it is much easier for all parties to agree on the progress and effectiveness of the programme. Highlights the process and objectives of EAP monitoring. the organization...