... competitive advantage. It also presents a story of how the researchers conducted, influenced and impacted on the research, using practitioner insights and evaluations. Findings The findings offer valuable insights into the potential of dynamic capabilities (DC) as a critical human resource (HR) theory...

... sources of organisational flexibility, such as a flexible market approach and flexible production technologies. Dynamic capabilities should include the suggested operationalisation of the flexibility practices. Small- and medium-sized enterprises (SMEs) are an important part of today’s economies...

... shared services for the business units served, the purpose of this paper is to test hypotheses on the joint influence of HR SSC operational and dynamic capabilities and of control mechanism usage by the business units. Design/methodology/approach A survey methodology was applied to collect data among...