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Keywords: Employees turnover, Social exchange
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Journal Articles
Personnel Review (2013) 42 (5): 552–572.
Published: 26 July 2013
... as many centers experience high turnover rates. Douglas Flint can be contacted at: dflint@unb.ca © Emerald Group Publishing Limited 2013 Call centres Canada Employees behaviour Employees turnover, Social exchange Organizational justice Procedural justice Interpersonal justice...

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