..., which are proposed in this study, are used to quantify the levels of stress, the state of organizational parameters and possible improvement points, as well as to compare the business units. Findings According to the results, the most demanding job is that of couriers, followed by postal clerks...

... resource development Improvement Management development Mentoring Organizational structure Performance levels A recent survey exploring formal mentoring schemes[ 1 ] yielded data which described the operation of mentoring schemes in practice. The survey provided a useful snapshot...