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A historical review of the development of organizational citizenship behavior (OCB) and its implications for the twenty-first century

Lanndon Ocampo, Venus Acedillo, Alin Mae Bacunador, Charity Christine Balo, Yvonne Joreen Lagdameo, Nickha Shanen Tupa
Journal: Personnel Review
Personnel Review (2018) 47 (4): 821–862.
https://doi.org/10.1108/PR-04-2017-0136
Published: 25 May 2018
... Limited Licensed re-use rights only Qualitative Organizational citizenship behaviour (OCB) Critical Twenty-first century Chronological evolution Historical review Literature development OCB development Although Katz and Kahn (1966) were the first to observe employees’ extra-role...
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