... undermine the reciprocal exchange relationship between employees and the organization, triggering retaliatory behaviors. Specifically, we hypothesize that UPB increases psychological entitlement and organizational deviance and that this relationship is moderated by perceived psychological contract breach...

... in Surabaya Raya, Indonesia. Hypothesis testing is done using Partial least squares structural equation modeling (PLS-SEM). Findings The results show that supervisor-directed OCB is positively related to LMX, and LMX is negatively related to organizational deviance but not significantly related...