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Keywords: Retailing
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Journal Articles
The business case for diversity and the perverse practice of matching employees to customers
Available to Purchase
Journal:
Personnel Review
Personnel Review (2010) 39 (4): 468–486.
Published: 08 June 2010
.... This paper aims to explore the consequences for both employers and employees of following that guidance. Design/methodology/approach The paper statistically analyzes employment data on African Americans from one large US retailer and from the US advertising industry. Findings In both cases analyzed...
Journal Articles
Employment strategy: Comparing Japanese and British retail companies in Hong Kong
Available to Purchase
Journal:
Personnel Review
Personnel Review (1999) 28 (5-6): 474–490.
Published: 01 December 1999
...May M.L. Wong; Chris Hendry This study examines and compares the employment strategy used by Japanese and British retail companies in Hong Kong. Hendry’s structured employment systems model is adopted as the theoretical framework for this research. Three case companies – Morioka and Okadaya...
Journal Articles
Mentoring in retailing: a tool for success?
Available to Purchase
Journal:
Personnel Review
Personnel Review (1999) 28 (4): 336–355.
Published: 01 October 1999
...Adelina Broadbridge This paper assesses the incidence and contribution that mentoring has to the career development of retail managers. Previous research has identified the benefits that mentoring relationships have for the protégé, the mentor and the organisation, although none have compared...
Journal Articles
A three‐perspective approach to understanding culture in retail organizations
Available to Purchase
Journal:
Personnel Review
Personnel Review (1998) 27 (2): 104–123.
Published: 01 April 1998
...Lloyd C. Harris; Emmanuel Ogbonna This article demonstrates the usefulness of applying the multiperspective framework developed by Martin (1992) to the analyses of organizational culture. The paper presents empirical evidence derived from the UK retail sector to illustrate that the culture...
Journal Articles
The Paradox in Open Learning at Work
Available to Purchase
Journal:
Personnel Review
Personnel Review (1990) 19 (5): 29–33.
Published: 01 May 1990
..., evaluation is needed to assess whether users are learning effectively and are able to put their new knowledge into practice in the workplace. In this article, we shall draw on data collected during a year-long evaluation (1988) of the open learning training available to the employees of a major retailer...
