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Keywords: Soft systems methodology
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Journal Articles
Journal:
Personnel Review
Personnel Review (1994) 23 (1): 6–24.
Published: 01 February 1994
...Robert Bolton; Jeffrey Gold Examines the use of Soft Systems Methodology (SSM) in the analysis and improvement of a “messy” HRM problem in Nationwide Building Society (NBS). Describes SSM in outline and relates it to a case study application of the methodology in the area of career management...
