... © Emerald Group Publishing Limited 2016 Emerald Group Publishing Limited Licensed re-use rights only Qualitative Health and social care Resilience Teamwork Multidisciplinary Integrated care Interprofessional In the UK integrated care underpinned by team work practice...

... faced each other, not for social reasons, but for keeping an eye on each other” (Ezzamel and Willmott, 1998, p. 381). Ezzamel and Willmott (1998) conclude that the self‐managing aspect of teamwork was regarded widely with resentment and frustration. Thus, in this case multifunctionality did not lead...

...Stephen Procter; Graeme Currie Studies of teamworking suggest that, for it to be successful, fundamental changes must take place in many aspects of an organization’s structure and operations. This study of the Inland Revenue reveals that only in a few aspects does its operation of teamworking...

...Kate Mulholland This article examines teamworking in a call centre and how this is shaped for the employees by an increase in technical control, the dynamics of emotional labour and gender politics. The research is based on a case study of call centre work organisation in different sectors...

... area. Many workers at the brownfield site had worked there or in similar unionised engineering environments and had certain expectations about labour management relations that were not present with the inexperienced recruits at the greenfield site. © MCB UP Limited 2002 Teamwork...

... must be taken into account, especially since the future fate of team‐based work in the organisation will also be based on such perceptions. © MCB UP Limited 2002 Teamwork Human resource management Performance Self‐managing teams In each case, we chose to concentrate...

... Teamwork Sociotechnics Market orientation Teams Systems development It is striking to observe the recurrent criticism on sociotechnical systems (STS) theory, regarding the ignorance of the influence of the business environment on the organisation. It is striking, because STS is an open systems...

...Marc Siegall; Susan Gardner This paper examines the relationships between four contextual factors related to empowerment (communication with supervisor, general relations with company, teamwork, and concern for performance) and the four components of psychological empowerment (meaning, impact, self...

...Chris Rees This article reports employee attitudes towards quality management (QM) at two organisations in the private services sector. It examines the nature and extent of employee involvement in QM through teamworking, describes the methods which managements use to encourage teamworking...

.... Such initiatives also provide evidence of a sincere attempt to secure a more commercially aware and responsible workforce. It was in mid 1994 that the new element of the remuneration package came under active consideration particularly to develop the teamwork perspective. The new scheme considered...

...Hugh Willmott Reviews the business process re‐engineering (BPR) vision of radical business process change, focusing on the use of information technology to facilitate a shift away from linear/sequential work organization towards parallel processing and multidisciplinary teamworking. Highlights BPR...