... Group Publishing Limited Licensed re-use rights only Qualitative Health and social care Resilience Teamwork Multidisciplinary Integrated care Interprofessional In the UK integrated care underpinned by team work practice and joint working is seen as one model that can be of benefit...

... a framework as a starting point for further research. © MCB UP Limited 2002 Teamwork Job design Flexibility Quality of working life The literature indeed reports the occurrence of social loafing in work teams. Ezzamel and Willmott (1998, p. 385), for instance, studied teams where employees...

...Kate Mulholland This article examines teamworking in a call centre and how this is shaped for the employees by an increase in technical control, the dynamics of emotional labour and gender politics. The research is based on a case study of call centre work organisation in different sectors...

...‐company concept and argue that this concept is a specification of STBS covering the three aspects. The case of the implementation of mini‐companies in a Dutch manufacturing plant illustrates the strengths of the concept. Teamwork Sociotechnics Market orientation Teams Systems development...

... make it difficult to carry out elaborated statistical analyses, quantitative data are presented only at a descriptive level. Teamwork Human resource management Performance Self‐managing teams Considering its prominent place in the prevailing organisational discourse, team‐based work has...

... shaped the workers’ attitudes to newcomers. Newcomers were judged on whether they pulled their weight and whether they tried to get any special treatment themselves, which was looked upon with hostility. © MCB UP Limited 2002 Teamwork Managerial power Employees Shopfloor The study...

...Stephen Procter; Graeme Currie Studies of teamworking suggest that, for it to be successful, fundamental changes must take place in many aspects of an organization’s structure and operations. This study of the Inland Revenue reveals that only in a few aspects does its operation of teamworking...

...Marc Siegall; Susan Gardner This paper examines the relationships between four contextual factors related to empowerment (communication with supervisor, general relations with company, teamwork, and concern for performance) and the four components of psychological empowerment (meaning, impact, self...

...Chris Rees This article reports employee attitudes towards quality management (QM) at two organisations in the private services sector. It examines the nature and extent of employee involvement in QM through teamworking, describes the methods which managements use to encourage teamworking...

... performance‐related pay; delayering to four levels within the company; introduction of the concept of teamwork at job level (this had gone hand in hand with the delayering in 1994. By 1994 senior management were optimistic they had secured a relatively confident position in the marketplace...

...Hugh Willmott Reviews the business process re‐engineering (BPR) vision of radical business process change, focusing on the use of information technology to facilitate a shift away from linear/sequential work organization towards parallel processing and multidisciplinary teamworking. Highlights BPR...