... were used to assess validity and reliability. Second, the use of case tests has increased in recent years. Among these, reliability tests are the most commonly used, followed by construct validity, external validity, internal validity and content validity, in descending order of usage. Originality...

... and exploitation) refer to the realized absorptive capacity. Focus group Service recovery Complaint management Content expert validation Content validity Knowledge-based organizational capabilities The past decade has witnessed a strong emphasis on the question of how firms can learn from...

...Shweta Pandey; Deepak Chawla Purpose This study illustrates the use of qualitative methods for establishing content validity for e-lifestyle and website quality constructs in relation to their impact on loyalty towards clothing e-retailers. The use of constructs without going through a content...