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Keywords: Customer data
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Journal Articles
Perceptions of customer-facing digital technology: a qualitative interview study from grocery retail
Qualitative Market Research: An International Journal (2025) 28 (1): 37–57.
Published: 06 August 2024
... 2024 10 04 2024 17 06 2024 04 07 2024 © Emerald Publishing Limited 2024 Emerald Publishing Limited Licensed re-use rights only Customer data Customer experience Customer journey Customer-facing technology Grocery retail Personalization The Research Council...
