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Keywords: Saturation
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Journal Articles
Examining the dilution of the consumer-brand relationship on Facebook: the saturation issue
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Qualitative Market Research: An International Journal (2017) 20 (3): 335–353.
Published: 12 June 2017
...Zahy Ramadan Purpose Brands have been progressively using social networking sites, namely, Facebook, as part of their strategy to engage their consumers and ultimately build long-term relationships with them. Nonetheless, with the overuse of “engagement ads” by brands, saturation related...
