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Keywords: Template analysis
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Journal Articles
Service brand rehab: diagnosing trust repair mechanisms
Available to PurchaseElvira Bolat, Julie Robson, Kokho Jason Sit, Shannon Birch-Chapman, Samreen Ashraf, Juliet Memery, Caroline Jackson
Qualitative Market Research: An International Journal (2020) 23 (4): 725–746.
Published: 05 February 2020
... by context. Elvira Bolat can be contacted at: ebolat@bournemouth.ac.uk 30 12 2017 14 04 2018 16 07 2018 21 02 2019 20 03 2019 © Emerald Publishing Limited 2020 Emerald Publishing Limited Licensed re-use rights only Template analysis Focus group Service...
