... Information commons Digital divide Autoethnography Reference libraries Reference desk logs Roving reference In Georgia State University Perimeter College’s Clarkston Campus Library’s information commons, librarians introduce students to databases, help them master software and assist them...

... 21 09 2016 © Emerald Publishing Limited 2017 Emerald Publishing Limited Licensed re-use rights only Keywords Academic libraries Reference services Technological innovation Research consultations Case study Reference libraries Although research consultations have been...

..., quality work the first time, strategic holistic approach to improvement, continuous improvement as a way of life, and mutual respect and teamwork. Finally, the roles that library organizations must fulfill to change the current professional culture are described. © MCB UP Limited 2003 Reference...

... 42 percent of the questionnaires sent. Though this response rate does not allow for broad generalizations about reference service changes, the results do offer a small view of what is happening in reference services. © MCB UP Limited 2002 Reference libraries Academic libraries Planning...

... 2002 Reference libraries Academic libraries Library users Evaluation Internet Instant messaging (IM) has established itself as a popular communication medium, particularly among teenagers. One‐fifth of Americans and 74 percent of the 18 million online teenagers use IM on at least...

... help, a link was also placed to the service from the online catalog. © MCB UP Limited 2002 Reference libraries Innovation Real time Academic libraries Online interpersonal communication is a tremendously popular application of the Internet. From asynchronous e‐mail postings...

... were held by the library, a situation that I knew came up frequently in my interactions with other patrons at the reference desk. Academic libraries Scenario planning Curriculum Reference libraries Students A recent survey of bibliographic instruction programs showed that 50 per cent...

... Action learning Education Training Reference libraries Cultural diversity in the academy presents unique benefits and challenges. There is no doubt that international students enrich the learning process through sharing cultural norms and life experiences, differing communication styles...

... provides a positive alternative for still receiving needed information. As such, it greatly expands the library’s capabilities of providing service. © MCB UP Limited 2001 Internet Reference libraries Electronic mail Special libraries Internet Table IV Types of questions...

... Databases Internet Librarians Reference libraries Resources The new realities of reference service in the 1990s include organizational changes and technological changes. During this decade many academic libraries underwent reorganization that included changes in the chain of command and new...

... in the writing, testing, revising, and use of an assessment instrument for the Schurz Library instruction program. © MCB UP Limited 1998 Reference libraries Information Assessment Students ...

... model. © MCB UP Limited 1998 Reference libraries Research organizations Universities Students ...

... Literature Reference libraries Internet Cultural synergy The author thanks the editors of Choice: Current Reviews for Academic Libraries, in which some of the material used here appeared in slightly different form as reviews. This material, copyright by the American Library Association...

... Book publishing Reference libraries ...

... to travel virtually to many computerized collections regardless of the distances from his or her computer. The resource list in this article is drawn from Rutgers University’s Web page, Civil War Resources on the Internet: Abolitionism to Reconstruction. © MCB UP Limited 1997 Internet Reference...

... UP Limited 1997 Reference libraries Academic staff Internet USA ...