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Purpose
This case study aims to identify the tools and processes used to create a talent management engagement program to prepare, develop, train and engage SACO employees.
Design/methodology/approach
It illustrates a training and development program to improve leadership capability and ultimately employee engagement, which was developed following a review of the company culture.
Findings
Practical information is given on how SACO has rolled out a distinct, measurable program that can be uniquely adapted to each individual to improve employee engagement.
Originality/value
This case study shows how the program has enabled the company to attract, retain and develop the best staff and create a more ambitious and supportive company culture.
© Emerald Group Publishing Limited
2011
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