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Purpose

– This article aims to consider the impact on employees of working in hostile environments.

Design/methodology/approach

– This paper considers how organisations can best prepare employees for this type of assignment, including pre-assignment training and counselling, as well as on-going post-assignment support and the pivotal role of line managers in trauma management.

Findings

– The paper utilises the experiences of two organisations, Action Aid International and Concern Worldwide to outline their approach to supporting employees working in hostile environments.

Originality/value

– This paper responds to a growing debate around the impact of extensive exposure to violence, tragedy and natural disasters for employees of a range of international organisations.

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