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Purpose

– This paper aims to present the process, progress and validity of the Motivating By Appreciation Inventory and the Appreciation at Work training.

Design/methodology/approach

– Several methods were utilized such as surveys, pre- and post-interviews and data from the inventory results.

Findings

– For the Motivating by Appreciation Inventory, the results showed that the results are consistent and stable over time. For the Appreciation at Work training, the results of surveys before and after the training showed high levels of positive change.

Originality/value

– When individuals feel appreciated and valued for their contributions in the workplace, good results follow, including increased employee engagement, less staff turnover, higher customer satisfaction ratings and the organization grows in its sense of purpose. The Motivating by Appreciation Inventory and Appreciation at Work Training are unique tools that help organizations grow in employee appreciation.

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