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Purpose

What motivates people to work? When jobs are abundant, salaries are competitive, companies are out-perking themselves and the workforce is fickle – is that really motivation? And, how do you continue to motivate employees in a company that struggles with its mission and is experiencing a significant downturn and disengagement? The purpose of this study is to look at the measures Softonic, one of Spain’s most successful tech companies, had to take to motivate, re-engage and give employees a strong sense of purpose after the company suffered a significant downturn.

Design/methodology/approach

Taking an honest look at the situation and tacking head on. Creating a whole new playbook that relies on: Leadership by Example, Ownership and Empowerment, and Development and Recognition.

Findings

When you create a culture of transparency, break down the barriers and empower your employees to reach beyond their limits; they will re-engage and motivate.

Originality/value

This is a case study detailing how new management re-engaged and motivated the workforce of Softonic after a severe company downturn.

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