The author, CEO of a global enterprise, set out to explore the impact of employee and manager relationships on engagement. Her goal was to then determine strategies to improve these relationships to boost engagement.
The author first reviewed studies regarding the impact of engaged employees on businesses and the role of employee and senior relationships with regards to this. She then explored the most effective approaches to improve these relationships and thereby employee engagement.
While it is not the only factor involved, there is a clear correlation between the relationships between employees and business leaders and employee engagement. There are several strategies businesses can adopt to improve the communication between these parties and remove hierarchical barriers, which will in turn improve employee engagement.
The value was in demonstrating that there are a wide variety of strategies businesses can use to improve engagement, using technology as well as traditional methods to ensure they reach all members of staff.
