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Purpose
The purpose of this paper is to illustrate existing learning and development (L&D) practices of an Indian HR consulting firm.
Design/methodology/approach
Structured interviews were conducted with 24 delivery managers to collect primary data and then content was analysed to develop the case study.
Findings
Mentoring, cross-training, knowledge sharing, job rotation, eLearning and social media–enabled learning tools are instrumental in executing L&D strategy of the case company.
Research limitations/implications
The author recognises the scope of this study is limited to the HR consulting sector in India, and it lacks empirical investigation.
Practical implications
Organisations must implement a holistic L&D strategy.
Originality/value
It is one of the first studies to explore L&D practices in the context of Indian HR consulting sector.
© Emerald Publishing Limited
2020
Emerald Publishing Limited
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