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Purpose

The purpose of APQC's Current State of Learning and Development survey was to understand how organizations are approaching learning and development (L&D) today.

Design/methodology/approach

In total, 300 L&D function leaders responded to the survey. Respondents represent organizations from across the globe and across industries, and of varied sizes in terms of revenue and headcount. The survey asked about attributes that APQC hypothesized would be associated with L&D function effectiveness given current business challenges.

Findings

Analysis of the survey results revealed that the most effective L&D functions, based on these attributes, set themselves apart with their learning cultures, knowledge management practices, use of learning technology and measurement of learning. Further analysis confirmed the hypothesis, showing these approaches are associated with positive learning outcomes such as shorter time to productivity for new hires, improvements in employee performance ratings and more internal transfers/hires.

Originality/value

The survey findings provide insight into four enablers of L&D function effectiveness today. L&D professionals can use these approaches to more effectively meet the latest learning needs within their organizations.

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