This paper seeks to investigate change, why and how people react as they do to change, how to manage some of fheir reactions to change – such as stress and individual drivers – and how their career anchors come into play.
The first author examines the way people react to change and the techniques that can be adopted for better personal management. The second author provides a case study of how the organization worked with Oakridge Training and Consulting when it was facing major internal restructuring and outsourcing and achieved a successful outcome from this major change scenario.
Unilever outlines the outcomes of a workshop program delivered across 19 countries to 1,600 people. The workshops received consistent positive feedback from across all participating countries and research showed that there was a positive upturn in the perception of how Unilever Europe IT delivers change within the business.
The paper moves away from the process and elements of change to focus on the individual and offers practical tools that HR professionals can apply in a change environment that acknowledge individual needs and differences.
