...Dave Ulrich; Arthur Yeung Purpose The purpose of this paper is to offer an integrated framework for understanding agility. Agility has become an increasingly important capability in today’s changing business world. In this paper, the authors suggest “3, 4’s” to better define agility. Agility can...

... that accountability is the most critical element for ensuring an intervention sticks and delivers lasting results. Design/methodology/approach The DCI reflects the principles of agility and accountability, and has been used with great success in a large consumer products organization. The paper begins...