...Hanoku Bathula; Emmy van Esch Purpose Emotional intelligence is a key capability for managers in today’s workplaces. The purpose of this paper is to provide managers with practical strategies to develop and strengthen their own emotional intelligence and to support its development within...

... application, thereby making the recommendations more accessible and actionable for practitioners. Practical implications Health-care managers can apply the proposed strategies to build their employees’ capability to deliver culturally responsive care. Originality/value This study contributes...

.... As a strategic partner HR can offer support to tackle the three described fallacies of product innovations. Originality/value This paper suggests a practical means for helping HR professionals to better understand how some simple organizational rules can effectively build innovation capabilities. Frank...

... According to KPMG’s 2019 Future of HR survey: 37 per cent of respondents feel “very confident” about HR’s actual ability to transform and move them forward via key capabilities such as analytics and artificial intelligence (AI). Over the next year or two, 60 per cent say they plan to invest in predictive...

...%, because they, the leader, will get it all done anyway. Human Resource Management Leadership Capabilities Coaching Learning and Development Collective Leadership When we think of a successful leader, we typically recall those powerful personalities we see in the media. There have been many...

... Coaching Leadership Capabilities A recent headline declared: “Managing HR is about to become easier.” Given that my perspective is the complete opposite, I had to read it. It discussed all the ways AI makes and will continue to make HR work easier, particularly with respect to recruiting and hiring...

... be contacted at: k.zheltoukhova@cipd.co.uk © Emerald Group Publishing Limited 2015 Human resource management Ethics Capabilities The world of work is changing at an unprecedented pace, taking previously unfamiliar shapes. In the UK, the proportion of people employed in manufacturing...

... other traditional organizations (Corporate Leadership Council, 2011). © Emerald Group Publishing Limited 2014 Leadership Measurement Capabilities Talent management Impact Learning and development As global companies grapple with the continued slowdown in economic growth...