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Keywords: Customer‐centric
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Journal Articles
Journal:
Strategic HR Review
Strategic HR Review (2013) 12 (2): 70–74.
Published: 15 February 2013
... was to motivate, invigorate and inspire those employees to be the best that they could be, Design/methodology/approach Results‐driven learning and development agency NKD Learning created a breakthrough training program designed to invigorate employee engagement, instill a truly customer‐centric mindset...
