... of outcomes in the face of many difficulties, challenges and uncertainties in ambiguous environments. Leadership Measurement Accountability Evaluation Return on investment In a Sunday board meeting in London, in August 2019, John Flint, CEO of HSBC, was fired. The move came after months...

...Gary N. McLean HR evaluation is often not conducted simply because of its inherent difficulties. But without measurement, HR will struggle to shake off its administrative image. This article considers the reasons for conducting evaluation, the pros and cons of six popular approaches, and suggests...