...Penny Brown Purpose This paper aims to analyse how hospitality businesses can entice older workers to resolve the sector’s employment crisis. Design/methodology/approach This is a viewpoint article looking at the benefits of older workers in hospitality. Findings The UK’s vast pool of over...

... delivered operations realities as well as entertainment value. Findings The game was designed as a tool for reaching employment candidates in countries like China and India where the service industry is growing but hospitality is not a highly sought career. By managing a virtual hotel kitchen including...