... on recent research and field experience, the paper focuses on concrete interactions between leaders and team members, and proposes a simple framework, mini-cases and a short checklist that HR leaders and line managers can use to start small, experiment and adjust within their own organisations. Design...

... practice is based. Design/methodology/approach – Caplan argues that conventional thinking has pushed too much onto line managers and given them an impossible task. She also debunks popular notions, such as we should invest differentially in high potential, or pivotal staff, or that leaders must win...