...Maarten Renkema; Pauline Weritz Purpose The purpose of this paper is to explore the implications of artificial intelligence ( AI ) for the world of work, with a specific focus on human resources ( HR ). This paper aims to examine their potential benefits, challenges and transformative effects...

... can be contacted at: murphy.liam13@gmail.com © 2025 Emerald Publishing Limited 2025 Emerald Publishing Limited Licensed re-use rights only Employee engagement Technology Automation Transformation Work design Artificial intelligence In the first decade of the new millennia...

...Ed Parsloe Purpose This paper aims to explore why creating a mentoring culture can help to transform businesses and solve key recruitment, training and development and retention issues. It looks at what a mentoring culture is and the benefits and provides advice for companies on how to build...

... Transformation There was a time – not so long ago – that the question of pay transparency was a binary choice: “should we, or shouldn’t we?” Not so now. Employee expectations have changed significantly over the years while discussions around transparency and openness are much more nuanced. The modern...

... of research, three key industry challenges were uncovered and addressed. These provide the basis of the paper and focus on intelligent automation to transform operations, the reallocation of resources to support hybrid working and evergreen cloud automation supported by Managed Services Providers to mitigate...

...Pat Petitti; Jon Younger Purpose This study aims to describe the role of HR in people-related transformation. Design/methodology/approach Bringing together multiple databases, and the experience of a major consulting firm, this study finds that HR only occasionally is tasked to lead...

... at: isabelle.chappuis@unil.ch © Emerald Publishing Limited 2023 Emerald Publishing Limited Licensed re-use rights only Technology Transformation Futurology Human capital “The future” does not exist. There are an infinite number of possible trajectories between today and 2030. Yet, we already...

... and diversity organizations and more. Ultimately they leveraged HR metrics, looking to retention, employee engagement and net earnings to gauge results. Findings Based on its robust reinvestment in human resources transformation built on inclusive practices and HR analytics, U. S. Steel achieved a quit rate...

...Zeynep Hizir Purpose The purpose of this paper is to analyse the impact of digital transformation on jobs and to assess whether or not the so-called Fourth Industrial Revolution will lead to mass redundancies. The piece also looks at the role human resources (HR) departments will have to play...

...Chris Nichols Purpose This paper aims to clarify the relationship between professional services companies and changing customer expectations. It proposes following the digital transformation process and outlines how companies can adopt agile, digital-first ways of doing business to tackle major...

... developed a talent readiness index as a metric for how an organization is positioned to meet its talent needs and to foster a culture to keep pace with current and future needs and drivers for digital transformation. Each company was assigned an index score from 0 to 100, according to their responses...

... an entirely new approach to work, including new skills and competencies in its IT organization To close the growing digital gap, IT leaders are instituting continuous learning programs designed to transform their current IT workforce from traditional “order takers” to consultative, business-aligned...

... record, but an evolving organizational culture. This case outlines the strategy, tools and techniques to make cultural change and digital transformation possible. Design/methodology/approach The authors synthesize their organization’s ongoing transformation in the past two years, engaging every...

.... Reorienting change from an analytical to a relational paradigm and disrupting linear, prescriptive thinking makes way for emergent, cooperative and inclusive efforts to induce sustainable, transformational change. Originality/value This research sheds a different light on what makes sustainable...

... 2019 Emerald Publishing Limited Licensed re-use rights only Culture Transformation Engagement Human capital Transparency Employee engagement When I joined as the vice president of human resources in 2016, I walked into a very difficult situation. There was a complete breakdown...

... 100,000 respondents from the HR competency study along with interviews and discussions with senior HR professionals in over 100 global 500 organizations across all industry sectors. Findings Many HR transformation efforts exclusively focus on how to organize the HR department. This paper argues...

... with transformation leaders in commercial organizations such as USAA, Southwest Airlines, Citi, Hallmark, MIT and government agencies such as the GSA and the FCC. This research looked at how organizations were changing the way they think, organize, invest and act in pursuit of digital transformation success...

... and leverage resources to achieve outsized results. The paper delves into organizations undergoing transformations and highlights what sets apart those that were successful from those that were not. Design/methodology/approach This paper is designed as a viewpoint paper that draws on observations made...

..., many CEOs, CHROs and Heads of Talent will find themselves cleaning up a mess rather than basking in the sun of a digital transformation. Being able to spot what type of workplace IT executive fits your company, along with having the right expectations and support in place for them to be successful...

...John J. Oliver Purpose The purpose of this paper is to provide a strategic commentary on the interconnected areas of corporate strategy and employee performance by illustrating how two organizations adapted and transformed their businesses to the demands of digitalization and new media. Design...