Issues

Special Issue: Creating value with customers. Guest Editor: Robert M Randall

The practice of co‐creating unique value with customers: an interview with C.K. Prahalad

Brian Leavy; Deependra Moitra
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Profiting from evidence‐based management

Jeffrey Pfeffer; Robert I. Sutton
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How technology‐driven business strategy can spur innovation and growth

Saul J. Berman; Jeff Hagan
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Gaining 3‐D customer insight to drive profitable growth

Ron Langford; Kraig Schulz
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Measuring the value of human capital investments: the SAP case

Susan Cantrell; James M. Benton; Terry Laudal; Robert J. Thomas
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The customer‐led bank: converting customers from defectors into fans

Cornel Wisskirchen; Dirk Vater; Tim Wright; Philippe De Backer; Christine Detrick
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CEO advisory

The periscopic media tour

Craig Henry
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Editor’s letter

Editor's letter

Robert M. Randall
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Quick takes

Quick takes

Catherine Gorrell
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The strategist’s bookshelf

Building successful new businesses within established firms

Brian Leavy
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