... interaction and collaboration. This paper aims to address this issue. Design/methodology/approach The paper explains that businesses aiming to generate new customer value propositions or transform their operating models need to develop a new portfolio of capabilities for flexibility...

.... Johnson. Design/methodology/approach This “Masterclass” paper shows how Johnson's framework for mapping the “basic architecture underlying all successful businesses” can be understood in terms of four main elements of the business model. Findings A degree of creativity...

...@rotman.utoronto.ca © Company 2010 Creative thinking Design and development Knowledge management Innovation Modelling Over the past decade, a few leading companies have adopted design thinking, the wider application of a design perspective beyond just product aesthetics, as a potential source...

... Publishing Limited 2010 Management research Statistical analysis Modelling Business performance Case studies Best practice Starting with In Search of Excellence by Tom Peters and R.H. Waterman in 1982, a number of best‐selling books have promoted management and leadership advice...

... as conditions change. Executives could then plan for contingencies and execute them. Karen Butner can be contacted at kbutner@us.ibm.com © Emerald Group Publishing Limited 2010 Supply chain management Top management Distribution management Inventory management Risk management Modelling...

... this co‐creation model, especially in established organizations, the paper proposes adopting a new mindset. Findings The paper finds that once leaders recognize the “interactions among individuals everywhere in the system” as the new locus of value creation, it stands to reason...

... and provocative questions about the role of the customer in the future of the firm. Brian Leavy can be contacted at: brian.leavy@dcu.ie © Emerald Group Publishing Limited 2006 Customer relations Innovation Modelling Corporate governance Individual perception It's been more than...

... the existence of interlocking relationships – the logic model – among factors that determine desirable future outcomes. Design/methodology/approach As a tool for forecasting and strategic planning, Battelle employs a method called interactive future simulations (IFS) that uses expert judgment...