Issues

Editorial

Maria Vincenza Ciasullo
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Conflicting factors when implementing a statutory quality management system within the public sector: a study in Sweden

Maria Eriksson; Therese Eriksson; Elisabet Jonsson
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Sustainable supply chain management and the UN sustainable development goals: exploring synergies towards sustainable development

Walter Leal Filho; Laís Viera Trevisan; João Henrique Paulino Pires Eustachio; Thais Dibbern; Julen Castillo Apraiz; Izabela Rampasso; Rosley Anholon; Beatrice Gornati; Manfredi Morello; Wim Lambrechts
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Analysis of the relationship among Industry 4.0 technologies, sustainable manufacturing practices and organizational sustainable performance using structural equation modelling

N. Harikannan; S. Vinodh; Jiju Antony
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Does integrated store service quality explain omnichannel shoppers' online brand advocacy behaviors?: role of memorable shopping experiences, store attachment, and relationship strength

Thamaraiselvan Natarajan; Deepak Ramanan Veera Raghavan
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Mediating role of nurse job enjoyment and participation in medical affairs on quality of patient care in Saudi hospitals

Ibrahim Alqasmi; Selim Ahmed
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The impact of Industry 4.0 capabilities on operational performance: the mediating effect of supply chain ambidexterity

Ayman wael AL-Khatib
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The impact of managerial psychological characteristics on the supply chain management efficiency

Arash Arianpoor; Imad Taher Lamloom; Bita Moghaddampoor; Hameed Mohsin Khayoon; Ali Shakir Zaidan
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Does service journey quality explain omnichannel shoppers' online engagement behaviors? The role of customer-store identification and gratitude toward the store

Thamaraiselvan Natarajan; Deepak Ramanan Veera Raghavan
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The role of quality in the hotel sector: the interplay between strategy, innovation and outsourcing to achieve performance

Ricardo Santa; Orietha Eva Rodríguez Victoria; Thomas Tegethoff
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Financial performance in Industry 4.0 agile supply chains: evidence from manufacturing companies

Phanitha Kalyani Gangaraju; Rohit Raj; Vimal Kumar; N.S.B. Akhil; Tanmoy De; Mahender Singh Kaswan
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Sustaining management quality through stress management

Daniela Andrea Romagnoli; David L. Pumphrey; Bassem E. Maamari; Elissa Katergi
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A systematic review of lean implementation frameworks and roadmaps: lessons learned and the way forward

Hafeeza Mamoojee-Khatib; Jiju Antony; Viraiyan Teeroovengadum; Jose Arturo Garza-Reyes; Guilherme Luz Tortorella; Monika Foster; Elizabeth A. Cudney
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Retraction notice: Achieving organizational performance by integrating industrial Internet of things in the SMEs: a developing country perspective

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