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Keywords: Human resources
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Journal Articles
Managerial leadership and turnover intentions with the mediating role of employee happiness: an empirical study based on private universities
Available to Purchase
Journal:
The TQM Journal
The TQM Journal (2024) 36 (2): 616–633.
Published: 06 April 2023
.... The present research is among the few empirical findings that have examined academicians' perspectives on their turnover intentions in private universities. Originality/value By concentrating on effective managerial leadership and employee happiness, the analysis will be advantageous for human resource...
Journal Articles
The new concept of quality in the digital era: a human resource empowerment perspective
Available to Purchase
Journal:
The TQM Journal
The TQM Journal (2022) 34 (1): 125–144.
Published: 25 August 2021
...Hadi Balouei Jamkhaneh; Arash Shahin; Sahar Valipour Parkouhi; Reza Shahin Purpose This study aims to identify the drivers of human resource empowerment in understanding the new concept of Quality 4.0 in the digital era. Design/methodology/approach First, the literature of quality management...
Journal Articles
Exploring the interrelationship between quality, safety and HR within crisis management framework
Available to Purchase
Journal:
The TQM Journal
The TQM Journal (2019) 31 (4): 541–562.
Published: 10 April 2019
... sector. Findings The statistical analysis allowed the authors to confirm their main research hypotheses. First, it showed the interrelationship that exists between safety, quality and CM. Second, it presented the impact of this relationship on human resources and the vital role of HR department...
Journal Articles
Incongruent quality management perceptions between Malaysian hotel managers and employees
Available to Purchase
Journal:
The TQM Journal
The TQM Journal (2013) 25 (2): 124–140.
Published: 22 February 2013
... and Skudiene, 2008 ; Camison et al., 1996). Thus, apart from rigorous marketing endeavors, identification of quality management practices and their proper implementation could help Malaysian hoteliers prosper. Human resources Leadership Malaysian hotels MBNQA Quality practices Perceptions...
