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Journal Articles
Journal Articles
Journal Articles
Journal Articles
Journal Articles
The TQM Journal (2021) 33 (7): 1–38.
Published: 17 November 2020
...Renata Biadacz Purpose The purpose of the study is to examine the research problem that represents an attempt to approximate the importance of quality costing in managing a modern enterprise using the selected enterprises from small and medium-sized enterprises (SMEs) in Poland. Design...
Journal Articles
The TQM Journal (2020) 32 (4): 587–601.
Published: 09 July 2020
...Robert Saxby; Michele Cano-Kourouklis; Evi Viza Purpose The purpose of this paper is to present the results of an assessment into how well the Lean Management method will support continuous improvement in the world of Industry 4.0. Design/methodology/approach Using thematic analysis...
Journal Articles
The TQM Journal (2020) 32 (3): 521–541.
Published: 21 February 2020
...Francisco Espasandin-Bustelo; Beatriz Palacios-Florencio; Javier Sánchez-Rivas García Purpose Corporate social responsibility (CSR) research intellectual structures are analysed and compared on the basis of the main international journals of management and tourism. Design/methodology/approach...
Journal Articles
The TQM Journal (2017) 29 (3): 467–487.
Published: 10 April 2017
... improvement. Also, the data showed the level of TQM readiness in Yemeni organizations was 58.93 percent. This level of TQM readiness indicates there is a potential for successful adoption of quality management standards and models in Yemeni organizations. Research limitations/implications This study...
Journal Articles
The TQM Journal (2013) 25 (6): 606–624.
Published: 30 September 2013
...” and this love directly reflects on company performance (Levi, 1978). © Emerald Group Publishing Limited 2013 Management Workplace Meditation Mindfulness Well-being Albeit in a variety of ways, there is broad recognition that there is a direct relationship between well-being...
Journal Articles
The TQM Magazine (2004) 16 (2): 160.
Published: 01 April 2004
.... This is quite a useful handbook which will help increase the appetite for further reading on quality and safety issues. Edited by Matt   Seaver . Gower Handbook of Quality Management (3rd ed.) . Gower , 2003 . 536 pp. , ISBN: 0‐566‐08149‐0 (hardback)   £95.00 Quality...
Journal Articles
Journal Articles
The TQM Magazine (2003) 15 (2): 108–116.
Published: 01 April 2003
... of the whole enterprise. To overcome such problems, the best‐in‐class have introduced a company‐wide framework. Having studied such management systems, the author has developed the “Process of management” that purposely connects the key management processes from the development of the strategies...
Journal Articles
The TQM Magazine (2003) 15 (1): 37–42.
Published: 01 February 2003
...Deb Stewart; Dianne Waddell Adequate, appropriate training of quality managers is essential to the development and implementation of effective quality management systems. This study reports on a survey of 235 Australian quality managers to determine their perceptions of their training...
Journal Articles
The TQM Magazine (2002) 14 (6): 345–349.
Published: 01 December 2002
...Y.K. Chan; Jacob Kam; K. Neailey; W.H. Ip A significant milestone of the quality journey of the MTR Corporation (MTR) was the establishment of the ISO 9000‐based quality management system (QMS) in its core departments. Adopting the ISO 9000 standards, the QMS provided a framework...
Journal Articles
The TQM Magazine (2002) 14 (3): 192–200.
Published: 01 June 2002
...Anthony Ang Addresses employee involvement as a management approach, tracing the concepts, assumptions and roots in which it can be located. It reviews the plethora of typologies based upon which employee involvement programmes implemented in organisations today are founded. It advocates further...
Journal Articles
The TQM Magazine (2002) 14 (2): 92–99.
Published: 01 April 2002
... the information needs of managers was popularised by Rockart (1979). CSFs are those factors which are critical to the success of any organisation, in the sense that, if objectives associated with the factors are not achieved, the organisation will fail – perhaps catastrophically so (Rockart, 1979). In the context...
Journal Articles
The TQM Magazine (2002) 14 (1): 8–24.
Published: 01 February 2002
... and suppliers. To find success in the Relationship Age and to drive sustainable market value, firms will need to develop a balanced approach in goal setting, quality programs and management techniques to grow and maximize their most important capital store, relationship assets. The purpose of this paper...
Journal Articles
Journal Articles
The TQM Magazine (1997) 9 (4): 250–254.
Published: 01 August 1997
.... Works out a Tao of quality framework. From the analysis of a system view of a business, the MBNQA model and the EFQM model, first highlights the essence of TQM based on the concepts of quality management systems and then combines it with some prevailing life values in a relation diagram to form an open...
Journal Articles
The TQM Magazine (1996) 8 (6): 42–47.
Published: 01 December 1996
...Masoud A. Azhashemi; Samuel K. Ho Japanese firms which long ago realized the importance of product quality have, over the last decade, been focusing on the broader issue of management quality as a way of increasing market share and profits. Management quality has traditionally been difficult...

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