..., the combined adoption of TQM and CSR practices indirectly influences firms' financial performance through improvements in social performance, whereas no significant indirect effect is observed through environmental performance. Research limitations/implications This study is limited to manufacturing firms...

... especially small and medium enterprises (SMEs) need to take advantage of digitalization in strengthening their social performance. Observing the importance of social performance of Indian SMEs and availability of limited research in this direction, the current study has done a holistic analysis of social...

... of the review suggest that Quality 4.0 may have an impact on financial performance, customer value proposition, internal business processes, learning and growth, environmental performance and social performance. Research limitations/implications This study is limited by the databases reviewed. The second...