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Journal Articles

Evaluating specific service quality aspects which impact on customers’ behavioural loyalty in high-tech internet services

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Paramaporn Thaichon, Charles Jebarajakirthy
Journal: Asia Pacific Journal of Marketing and Logistics
Asia Pacific Journal of Marketing and Logistics (2016) 28 (1): 141–159.
https://doi.org/10.1108/APJML-02-2015-0027
Published: 11 January 2016
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Journal Articles

An empirical model of home internet services quality in Thailand

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Paramaporn Thaichon, Antonio Lobo, Ann Mitsis
Journal: Asia Pacific Journal of Marketing and Logistics
Asia Pacific Journal of Marketing and Logistics (2014) 26 (2): 190–210.
https://doi.org/10.1108/APJML-05-2013-0059
Published: 08 April 2014
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