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Journal Articles

The effects of service quality on internet service provider customers’ behaviour: A mixed methods study

Thu Nguyen Quach, Charles Jebarajakirthy, Park Thaichon

Asia Pacific Journal of Marketing and Logistics (2016) 28 (3): 435–463.

https://doi.org/10.1108/APJML-03-2015-0039

Published: 13 June 2016

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Journal Articles

Evaluating specific service quality aspects which impact on customers’ behavioural loyalty in high-tech internet services

Paramaporn Thaichon, Charles Jebarajakirthy

Asia Pacific Journal of Marketing and Logistics (2016) 28 (1): 141–159.

https://doi.org/10.1108/APJML-02-2015-0027

Published: 11 January 2016

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Journal Articles

Investigating determinants of youth's intentions of seeking microcredit in the post-conflict era

Charles Jebarajakirthy, Antonio C. Lobo, Chandana Hewege

Asia Pacific Journal of Marketing and Logistics (2014) 26 (4): 579–601.

https://doi.org/10.1108/APJML-03-2014-0039

Published: 02 September 2014

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