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Keywords: Anticipated regret
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Journal Articles
Journal Articles
Asia Pacific Journal of Marketing and Logistics (2023) 35 (1): 198–213.
Published: 25 January 2022
...% (moderate) and 50% (high). Findings The study found that consumers are likely to feel more surprised and less discontented when being offered a higher discount. The emotions further significantly impact their anticipated regret. Further, different discount levels influence patronage intention...

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