Keywords: Manufacturing industries
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Journal Articles
Journal Articles
Journal Articles
Asia Pacific Journal of Marketing and Logistics (2009) 21 (1): 93–105.
Published: 09 January 2009
.... Wei‐Shing Chen can be contacted at: weishing@mail.dyu.edu.tw © Emerald Group Publishing Limited 2009 Customer satisfaction Manufacturing industries Taiwan Analysis of customer survey data is a complex task. However, it is one of the most promising directions in customer‐driven...
Journal Articles
Asia Pacific Journal of Marketing and Logistics (2008) 20 (3): 276–288.
Published: 04 July 2008
... our sample of manufacturing firms. Roger Brooksbank can be contacted at: rogerb@waikato.ac.nz © Emerald Group Publishing Limited 2008 China Manufacturing industries Strategic marketing Competitive strategy Since the mid‐1980s, not only have many European and North American...
Journal Articles
Asia Pacific Journal of Marketing and Logistics (2007) 19 (4): 363–379.
Published: 09 October 2007
... of the manufacturing industry supported this research and helped the research team by getting access to different companies. When investigating the differences between Western European and Chinese service organizations, several core characteristics of service management in manufacturing companies...
Journal Articles

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