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Keywords: Product-harm crisis
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Journal Articles
Understanding local consumers' reactions to perceived unfair product recalls of foreign brands: a relative deprivation perspective
Available to Purchase
Asia Pacific Journal of Marketing and Logistics (2023) 35 (9): 2216–2234.
Published: 17 January 2023
..., this is the first paper that investigates unfair product recalls across countries and aims to provide important insights into how consumers react to the unfair treatment of foreign brands in a global product-harm context. This study contributes to the product-harm crisis literature and provides important...
