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Keywords: Reward type
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Journal Articles
Reward model development for referral reward program in delivery services based on customer preferences
Available to Purchase
Asia Pacific Journal of Marketing and Logistics (2025) 37 (11): 3499–3516.
Published: 24 April 2025
... of reward attributes that matches customer preferences: reward type (utilitarian vs hedonic), reward size (smaller vs larger), reward scheme (reward-you vs reward-both) and reward visibility (public vs private). The second stage tested the best and next-best reward configurations in enhancing perceived...
Journal Articles
Reward me or charity: The impact of mobile e-commerce platforms' loyalty programme reward types on participation intention
Available to Purchase
Asia Pacific Journal of Marketing and Logistics (2023) 35 (9): 2122–2144.
Published: 04 January 2023
... platforms to help these platforms improve their performance. Design/methodology/approach This article focusses on LP reward types and divides them into self-oriented rewards or altruistic rewards. Two experiments are conducted to test the proposed hypotheses. After online data collection, data analysis...
Journal Articles
A study of loyalty programs in the Chinese market: the impacts of reward type, reward characteristic and product involvement
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Asia Pacific Journal of Marketing and Logistics (2023) 35 (4): 908–919.
Published: 14 June 2022
...Jun Zhang; Jingwen Wang Purpose This study investigates how reward type (single vs. plural), reward characteristic (utilitarian vs. hedonic) and product involvement (high vs. low) affect the design of reward programs. Design/methodology/approach A 2 ✕ 2 ✕ 2 fractional factorial experimental...
